Careers at Old Mill Saddlery

We're Hiring!

We're growing fast which means we’re on the lookout for talented individuals who are ready for a new challenge.

Why work with us?

When you come to work with us you’ll feel right at home working alongside our friendly team of likeminded equestrians. You’ll quickly find that our roles are extremely rewarding and benefit from a competitive salary as well as generous staff discount & incentives. As part of our team you'll receive excellent training and career progression opportunities.

Here's a list of the exciting opportunities we're looking to fill:

Retail Supervisor

We're currently looking for an enthusiastic Retail Supervisor to oversee the daily operations of our busy superstore. This position can be made either full or part-time to suit the successful candidate’s requirements.

We’re looking for someone who is highly motivated, an excellent communicator and can demonstrate outstanding leadership and interpersonal skills.

 

Responsibilities

• Customer care - Deliver excellent service to ensure high levels of customer satisfaction at all times
• Staff training
• Motivating the sales team
• Staff scheduling and rotas
• Deal with customer complaints and staff grievances
• Legislation - Ensure store compliance with current legislation
• Inventory - Monitor inventory levels on the shop floor and work with purchasing staff to replenish stock and order new items.
• Marketing and store strategies - Develop and arrange promotional material and in-store displays
• Administration - Undertake store administration duties as required
• Maintain outstanding store condition and visual merchandising standards.

 

Skills & Experience

 

The ideal candidate will possess the following skills/experience:

• Proven successful experience in retail as a supervisor/assistant manager/manager
• A basic knowledge of horses and equestrianism is desirable but not essential
• Powerful leading skills and business orientation
• Customer management skills
• Strong organisational skills
• Good communication and interpersonal skills
• Effective leadership and the ability to motivate others
• The ability to plan and prioritise workloads and delegate accordingly
• Customer focus
• The capacity to grasp new concepts quickly
• The ability to multi-task and work under pressure
• A desire to work as part of a team to generate fresh and innovative ideas
• Excellent communication skills
• People skills with the ability to lead and motivate a team
• The ability to work in high-pressure situations and to “think on your feet.”
• Be able to read and understand sales data
• Excellent organizational and time management skills
• Self-motivated with a high level of confidence

Retail Assistant

We’re currently looking for full and part-time Retail Assistant’s for our busy superstore. If you’re friendly and a keen equestrian then this is the role for you!

 

Responsibilities

• Greeting customers who enter the shop
• Stock control and management
• Assist shoppers to find the goods they are looking for
• Being responsible for operating the till, processing cash & card payments
• Stocking shelves
• Answering queries from customers
• Taking telephone orders
• Providing product advice
• Reporting discrepancies and problems to manager/supervisor
• Giving advice and guidance on product selection to customers
• Balancing cash register with receipts
• Dealing with customer refunds
• Keeping the store tidy and clean to include hoovering and mopping
• Responsible for dealing with customer complaints
• Working within established guidelines, particularly with brands
• Attaching price tags to merchandise on the shop floor
• Responsible for security within the store and being on the look-out for shoplifters and
• fraudulent credit cards etc
• Receiving and storing the delivery of large amounts of stock
• Keeping up to date with special promotions and putting up displays
• Must be able to work Saturdays and late nights

 

Skills & Experience

 

The ideal candidate will possess the following skills/experience:

• A friendly and engaging personality
• Comfortable working with members of the public
• Should have a confident manner
• Must be helpful and polite
• Assistants should be physically fit as they will be on their feet for most of the day and may
• be required to lift large amounts of stock
• Assistants should have a comprehensive understanding of your area of sales i.e. retail, fast
• moving consumer goods, horse equipment etc
• Able to work off on initiative
• Able to work as part of a team
• Knowledge of inventory techniques
• Must be able to follow through on matters
• Should be of smart appearance and articulate
• Must be flexible with regards to hours of work, will include late night (Wednesday) and weekends (Saturday)

 

Office Admin Assistant

Due to continued growth, we’ve an opening for a full or part-time admin assistant to join the team in our busy office.

 

Responsibilities

 

• Taking telephone orders, providing product advice and processing orders
• Dealing with customer queries relating to orders, stock, deliveries etc. via
• telephone and email whilst providing a superior level of customer service
• at all times
• General office duties and assistance to the Office Manager and team

 

Skills & Experience

 

• The ideal candidate will possess the following skills/experience:
• Mature, reliable, hard working with a flexible attitude
• Sales experience
• A sound level of equestrian knowledge with experience required
• Excellent communication skills and confident telephone manner
• Ability to multitask, work accurately under pressure and to deadlines
• Ability to work as a team member and use own initiative
• Be able to work in a busy office environment

 

Warehouse Staff

We’re currently looking for warehouse staff to join our busy team.

 

Responsibilities

• Assist with the checking in of stock
• Sorting and placing goods on to racks, and shelves
• Picking and packing goods for deliveries
• Stock control
• Ensuring the warehouse remains tidy

 

Skills & Experience

 

The ideal candidate will possess the following skills/experience:

• Highly motivated
• Experience in a similar role desirable
• Forklift license advantageous
• Team player

Apply Now

Ready for something new? Send your CV to robert@oldmillsaddlery.com making sure to include the job title in the subject line.